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MirageCHAT · Gyms

Trial and timetable questions answered the same hour

One inbox for every enquiry about a class, a trial or a membership — answered by whoever is on the desk, with the same wording every time.

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Why gyms & studios move their messages into a shared inbox

Most enquiries are the same six questions, and the money is in answering them quickly and consistently. A shared inbox lets any of the team reply, keeps the timetable and the prices one tap away, and shows a manager how long people actually waited.

What you get

The same six answers, in a tap

Timetable, trial terms, membership prices and the cancellation policy, saved once and sent without typing.

Every enquiry visible

Unanswered conversations sit at the top with the exact time they arrived, so nothing waits a day.

One inbox for DMs and WhatsApp

Instagram, WhatsApp, Messenger, Telegram and website chat in the same list.

Follow up on purpose

Set a reminder on a conversation, or schedule the message that should arrive the day before the class.

Google reviews, answered from the same place

Google Business Profile is Google’s free listing for your gym or studio on Search and Maps — your hours, photos, reviews and posts. Google reviews arrive in MirageCHAT next to your enquiries, and the desk answers them on Google from the same place, with an AI draft a person checks and posts, once you switch drafts on. A new timetable goes out from Instant Post as an update, an open day as an event, a joining offer as an offer. See how it works.

How it works

  1. Connect — link an eligible WhatsApp Business number through the guided flow. No server setup or customer-owned Meta app is required; provider authorization still applies.
  2. Invite your team — everyone answers from one inbox, with history, assignment and their own account.
  3. Save what you repeat — prices, terms, directions, photos: sent in a tap, worded the same every time.
  4. Answer from your phone — including straight from the notification, without opening the app.

Frequently asked questions

Can the whole front desk share it?

Yes. Everyone signs in with their own account and works from the same inbox, with assignment and full history.

Can I schedule a message for later?

Yes — write it now and choose when it should be sent, or set a private reminder for the team instead.

Does it work with Instagram?

Yes, alongside WhatsApp, Messenger, Telegram and website chat. SMS works too, from your own MirageTEL or Twilio number.

Do I keep my number?

An existing number can be used when it is eligible for Meta's WhatsApp Business Platform setup; activation time depends on provider authorization.

Read next

WhatsApp Inbox for Hotels · Instagram DM Automation · Instagram DM Workflow for Teams and CRM · Grounded AI Messaging with Human Handoff · WhatsApp and Instagram Team Inbox Guide · MirageCHAT home

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