Unified Team Inbox
Manage WhatsApp, Instagram, Telegram and website conversations in one shared inbox, with assignment, notes, reminders and a complete history.
Read the product guide →Choose a capability to see what it does, how it works and which account or platform conditions apply.
Grounded AI Assistant
Draft or send replies in the client's language using the business information you control, with per-account modes and a human handoff when context is missing.
Read the product guide →Instant Post
Publish one post, multiple stories or a reel to selected social accounts from one screen, with reusable account groups and per-account delivery results.
Read the product guide →Social Auto Pilot
Plan recurring Instagram and Facebook content from an organized media library, with review mode, schedules, captions and publishing history. TikTok activation depends on platform approval.
Read the product guide →Client CRM
Keep each client's conversations, channels, tags, notes and interaction history together so a teammate can continue with context.
Read the product guide →Replies, Workflows and Campaigns
Standardize repetitive communication with saved replies, deterministic auto-replies, sequences, workflows and opt-out-aware broadcasts.
Read the product guide →Analytics and SLA
Measure the wait clients experienced, response performance, workload and conversation outcomes by time, channel and teammate.
Read the product guide →WhatsApp Business Tools
Operate a WhatsApp Business channel with templates, rich messages, business profile tools, scan-to-chat QR codes and delivery status.
Read the product guide →Instagram Messaging and Comments
Handle Instagram conversations and supported comment actions from the same workspace, subject to the permissions granted by Meta for the account.
Read the product guide →Team Collaboration
Coordinate a shared service team with assignment, private notes, announcements, permissions, audit context and consistent saved answers.
Read the product guide →Integrations and API
Connect existing operational screens or approved APIs to conversation workflows, and use scoped MirageCHAT API keys and webhooks for supported capabilities.
Read the product guide →Security, Consent and Audit
Protect workspace boundaries, enforce scoped access, record important actions and keep marketing opt-outs in the delivery path.
Read the product guide →MirageCHAT Mobile Apps
Use the same MirageCHAT workspace on iPhone, iPad and Android, with role-based access, push notifications, offline-aware replies and secure app locking.
Read the product guide →Need an implementation answer?
Use the Help Center for setup paths, or read the developer overview for API access.