Help Center
Step by step: connect a channel, get set up at Meta, add your team.
Open the Help Center — Help Center Product guides
Every module, in one place
Every module and every channel — what it does and where it works. Every paid plan includes all of it; Free has the inbox and Instant Post.
Nothing matches that yet. Try one word, like “WhatsApp” or “AI”.
23 modules · 9 channels · checked 23 October 2026Live works todayComing soon being built
Start from your channel
What works on each one today.
- Messages in the inboxLive
- Keep your number in the WhatsApp Business appLive
- Phone contactsLive
- Message templatesLive
- Priced per messageLive
- Free replies this monthLive
- WhatsApp usernamesLive
- Archived templatesLive
- Marketing with consentLive
- WhatsApp formsLive
- WhatsApp callsLive
- Offers to your contacts from GrowthLive
- Sales counted back to the offerLive
- Sequences over daysLive
- AI answers and automationsLive
- Direct messagesLive
- CommentsLive
- Like posts, comments and repliesLive
- Delete your posts, stories and reelsLive
- Comment → DMLive
- Post campaignsLive
- MentionsLive
- Posts, carousels, stories and reelsLive
- Reel musicLive
- InsightsLive
- AI answers and automationsLive
- Messenger conversationsLive
- Page postsLive
- Edit or delete your Page’s postsLive
- Page commentsLive
- Comment → DMLive
- Post campaignsLive
- Mentions and Page reviewsLive
- Numbers for your Page’s postsLive
- AI answers and automationsLive
Telegram
A bot of your own, answered in the inbox.- Messages from your botLive
- AI answersLive
- AutomationsLive
TikTok
Videos, comments and numbers today; messages coming soon.- Connect your TikTok accountLive
- Comments: reply, hide, like — delete your ownLive
- Comment automationsLive
- Post campaignsLive
- Messages in the inboxComing soon
- AI auto-repliesComing soon
- Publish videos from Instant PostLive
- «Use this sound»Live
- The 9:16 of one pieceLive
- Photos as one TikTok videoLive
- Send to your TikTok inboxLive
- Account, audience and video numbers in InsightsLive
- Link your TikTok ads accountLive
Website chat
A chat on your site that knows your pages.- Chat on your websiteLive
- AI answers from your pagesLive
- Widget Studio: brand, launcher, welcome and hoursLive
- Questions before and after the chatLive
- An email copy of the chatLive
YouTube
Videos, Shorts, comments and numbers.- Connect your YouTube channelLive
- Publish videos and Shorts from Instant PostLive
- Comments: reply, hold for review or removeLive
- Comment automationsLive
- Views, watch time and subscribers in AnalyticsLive
- Edit, thumbnail or delete a videoLive
- In the phone appLive
- Connect your Business ProfileLive
- Reviews in Comments › ReviewsLive
- Reply on GoogleLive
- AI draft for a replyLive
- Automatic replies to 4–5★ reviewsLive
- Updates, events and offers from Instant PostLive
- Views, calls, clicks and directions in AnalyticsLive
SMS
Texts to your own number, answered by the team and the AI.- Texts in the shared inboxLive
- Connect MirageTELLive
- Your own Twilio accountLive
- AI answersLive
- Follow-ups over daysLive
- The parts counterLive
- STOP and STARTLive
- Conversations through the APILive
Every module
Grouped the way the app’s menu is.
Answer every message
Where your team works all day.
OverviewWho is waiting, how the week is going, and what to do next — the first screen after sign-in.LiveTeam InboxWhatsApp, Instagram, Messenger, Telegram and website chat in one shared inbox — assign, answer, follow up, close.LiveCommentsNewAnswer the questions people leave under your posts — and your Google reviews — next to your messages.LiveWhatsApp callsNewCustomers call your WhatsApp number; your team answers in MirageCHAT — and calls them back with their permission.LiveCustomersEveryone who wrote to you, with their channels, tags, notes and the whole history.Live
Let the AI help
Answers from what you taught it.
AI assistantNewAnswers your clients from what you teach it — and you decide where it replies.LiveKnowledge librariesEverything the AI knows about your business — and where each answer comes from.Live
Automate and reach out
Rules, away replies and campaigns.
AutomationsNewWhen something happens, do something — in a short form, or drawn on a visual canvas with buttons and branches. No code.LiveWhatsApp formsNewA form your customer fills in without leaving WhatsApp — sent from the Inbox or an automation, every answer kept.LiveGrowthNewSend an offer on WhatsApp, turn a post’s comments into customers — and see what each one brought.LiveCampaigns & sequencesNewWhatsApp offers to the contacts who said yes, or a series of messages over days.Live
Publish and measure
Post now or schedule it, then see what worked.
Instant PostOne screen for every account: a post, stories and a reel — now or scheduled.LiveSocial StudioNewPost now or up to a year ahead, see every post you sent, and how each account did.LiveInsightsNewHow each account is doing — views, engagement, your best posts and your best time.LiveAnalyticsNewWhat comes in, when, from where — and how fast it is answered.Live
Run the team
People, alerts and the activity log.
TeamNewWho sees what, module by module; how the team is doing; the answers everyone reuses.LiveNotificationsNewWhat will tell me, and whom — by email or in the app, with quiet hours.LiveSecurity & activityAn activity log of every action, sign-in with Google or Apple, and opt-outs enforced on every send.Live
Set up and pay
Accounts, payments and your plan.
ChannelsConnect every account, and see at a glance which ones are healthy.LiveWorkspace & paymentsYour business profile, your package, and payment requests your clients pay by bank transfer.LiveBillingYour plan, a prepaid wallet in US dollars, AI usage and WhatsApp costs — in one place.Live
Everywhere you work
The phone app and the API.
Which module works where
One row per module, one column per channel.
| Module | Telegram | TikTok | YouTube | Website chat | SMS | ||||
|---|---|---|---|---|---|---|---|---|---|
| Overview | Works today | Works today | Works today | Works today | Coming soon | Not on this channel | Not on this channel | Works today | Works today |
| Team Inbox | Works today | Works today | Works today | Works today | Coming soon | Not on this channel | Not on this channel | Works today | Works today |
| Comments | Not on this channel | Works today | Works today | Not on this channel | Works today | Works today | Works today | Not on this channel | Not on this channel |
| WhatsApp calls | Works today | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel |
| Customers | Works today | Works today | Works today | Works today | Coming soon | Not on this channel | Not on this channel | Works today | Works today |
| AI assistant | Works today | Works today | Works today | Works today | Coming soon | Not on this channel | Works today | Works today | Works today |
| Automations | Works today | Works today | Works today | Works today | Not on this channel | Works today | Not on this channel | Not on this channel | Not on this channel |
| WhatsApp forms | Works today | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel |
| Growth | Works today | Works today | Works today | Not on this channel | Works today | Not on this channel | Not on this channel | Not on this channel | Not on this channel |
| Campaigns & sequences | Works today | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Not on this channel | Works today |
| Instant Post | Not on this channel | Works today | Works today | Not on this channel | Works today | Works today | Works today | Not on this channel | Not on this channel |
| Social Studio | Not on this channel | Works today | Works today | Not on this channel | Works today | Works today | Works today | Not on this channel | Not on this channel |
| Insights | Not on this channel | Works today | Works today | Not on this channel | Works today | Not on this channel | Not on this channel | Not on this channel | Not on this channel |
| Analytics | Works today | Works today | Works today | Works today | Coming soon | Works today | Works today | Works today | Not on this channel |
| Channels | Works today | Works today | Works today | Works today | Coming soon | Works today | Works today | Works today | Works today |
| Mobile apps | Works today | Works today | Works today | Works today | Coming soon | Works today | Works today | Works today | Not on this channel |
✓ works today · ○ coming soon · – not on that channel. Inside your workspace, the Channels screen shows what each connected account can do.
What’s new
From the changelog, newest first.
Google, open to every workspaceGoogle reviews answered on Google, updates, events and offers from Instant Post — no offers for lodging — and your profile’s numbers in Analytics.Every platform and permission, explainedThe Platforms page lists each permission Meta, TikTok, YouTube and Google granted MirageCHAT — in plain words, with its date.Many Instagram accounts, one appA new page shows how one workspace runs several Instagram accounts: their DMs in one inbox, their comments in one list, one post to all.Like and delete with Instagram LoginAn account connected with Instagram Login likes and deletes too, once it is linked to a Facebook Page connected here.Instagram: like, delete and InsightsLike posts, comments and replies and delete your posts from Comments; Insights for accounts connected with Instagram Login.Your library as cards, one piece in every formatA title, the cover and where each one went; join a video’s 16:9, 1:1 and 9:16, and each channel gets its own.«Use this sound»Watch the trending videos made with a TikTok sound, then put that sound on your video in one tap.White Label and the full APIResellers run client workspaces under their own brand; your systems list and answer conversations and keep Customers in step.The AI waits, then answers onceSeveral messages in a row get one answer, after the client finishes — on WhatsApp, Instagram, Messenger, Telegram and SMS.WhatsApp callsCustomers call your WhatsApp number and the team answers in the browser or the phone app; call back the customers who allow it — Growth and Pro.WhatsApp’s rules of 1 OctoberPriced per message with 1,000 free replies a month on each number, @usernames, Unarchive for templates, and marketing only with consent.Follow-ups by SMSCustomers › Follow-ups send each step as a text to a client who texts your number — with the parts counted before you save.SMS from your own numberConnect MirageTEL or your own Twilio account — two-way texts in the inbox, billed by MirageTEL or Twilio.Team announcements, rebuiltInfo, Important or Urgent; now or later; pinned over the Inbox until «Got it», with «Seen by» and Remind.YouTube for every clientVideos and Shorts from Instant Post, comments, analytics and your videos managed from Your posts.WhatsApp formsMeta’s templates, ours, or your own — sent from the Inbox or an automation, every answer in the form’s log.Several words in one automation«A message contains…» takes any of your words, at the start of a word.Social StudioInstant Post, Your posts, Insights and Library in one place — schedule up to 30 days ahead.GrowthSend an offer on WhatsApp, turn a post into customers, and see what each one brought.The whole workspace on your phoneChannels, Team, Workspace, Notifications and Security — run from the app.Saved audiences and Count clicksAudiences by tags and engagement; a link of their own for each person.Comments, Mentions and ReviewsOne row of filters — an account or a channel, and All, New or No reply.Edit or delete a Page postFrom the ••• on a Facebook Page post, in Comments.Facebook Page comments for everyoneReply, like, hide, answer in private — and Comment → DM on Pages.The Publishing APIPost to Instagram, Facebook and TikTok from your own systems — Pro.Access module by moduleGive each agent exactly the modules and levels they need.AI on one pageOverview, Channels, Knowledge, Models & keys, Runs on its own, Limits and Test.Automations on TikTok commentsReply under a TikTok comment, like it or hide it — by word and by video. «Hide the comment» works on Instagram too.TikTok comments and insightsReply to, hide and like TikTok comments from the Comments screen; your audience and each video in Insights.Comment → DMSomeone comments on your Instagram post: a reply under it and a DM — automatically, by word and by post.Automations you can drawA visual builder: buttons, branches and an A/B split — or keep the form.Automations in several stepsWait, let the AI answer, check a condition, hand to the team.Telegram, step by stepConnect your own bot in three minutes.TikTok in InsightsProfile, followers, likes and recent videos — web and phone.Analytics, rebuiltFilters by channel, business and topic; only real answers count.Notifications in one placeWho hears what, by email or app, with quiet hours.Team › AuditWho is working, how much, and which rules were broken.Automations on one pageWhen? What? Where? — now on Messenger and Telegram too.The phone inbox works offlineRecent conversations stay readable without a signal.TikTok for every customerConnect your account and publish from Instant Post.
The plans
Free has 2 accounts, the inbox and Instant Post. Every paid plan has every feature — they differ in how many accounts you connect. The Publishing API is in Pro; WhatsApp calls are in Growth and Pro. Every workspace starts with a 14-day free trial. No credit card.
Free$0 / month
- 2 connected accounts
- Unified inbox
- Instant Post — 30 posts a month
- 1 team member
- iPhone and Android app
Starter$19.99 / month
- 5 connected accounts
- Every feature except WhatsApp calls and API Access — Publishing
- 100 AI replies every month
- Unlimited team members
- iPhone and Android app
Growth$39.99 / month
- 12 connected accounts
- Every feature except API Access — Publishing
- 500 AI replies every month
- Unlimited team members
- iPhone and Android app
Pro$59.99 / month
- 25 connected accounts, then $1.75 a month for each account more
- Every feature — 216
- 1,000 AI replies every month
- Unlimited team members
- iPhone and Android app
Developer overview
Scoped API keys, supported endpoints and webhooks.
Read the developer overview — Developer overviewChangelog
Every release on the web and in the apps, with its date.
Read the changelog — ChangelogTry MirageCHAT free for 14 days
No credit card is required, and then Free — 2 accounts, the inbox and Instant Post. Provider charges such as WhatsApp or SMS stay on your own provider account.
Start free trial