In short
Overview puts the whole workspace on one screen: clients waiting for an answer, today and this week, the busiest hours, and a live timeline of what your team and the AI are doing.
Works on
WhatsAppLive
InstagramLive
FacebookLive
TelegramLive
TikTokComing soon
Website chatLive
What it includes
- Clients waiting right now
- Today and this week at a glance
- Busiest hours of the week
- A live timeline of replies and AI answers
- How fast the AI answered over 7 days
- A setup checklist for new workspaces
How it works
Sign in — Overview opens first.
Open a waiting client straight from the list.
Check the week before you plan the team.
Where to find it
Menu › Overview
Step by step
Read your OverviewOverview is the first screen after sign-in: who is waiting, how fast your team answers, your busiest hours, what to do next and a live timeline.4 minSet up MirageCHAT in 15 minutesYour first hour in MirageCHAT: create the workspace, connect one channel, teach the AI your basics, turn on notifications and invite a colleague.15 min
Try Overview free for 14 days
No credit card, then Free. Connect one channel and invite one colleague.
Checked against the live product on 6 October 2026. What each connected account can do is shown on the Channels screen of your workspace.