ManyChat is built around social automation for creators and brands. MirageCHAT is built around a shared team inbox for businesses that answer clients on several channels. Here is the honest difference.
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One feature per row. Ours from our product guides; theirs from each company’s own plan table.
MirageCHAT
197
of 252 features
ManyChat
65
of 252 features
MirageCHAT
Choose MirageCHAT if a team answers clients on WhatsApp, Instagram, Messenger, Telegram and your website, and you want AI replies from your own information, a client CRM and publishing — without paying per contact.
Start your free 14-day trialManyChat
Choose ManyChat if your main job is growing an Instagram or TikTok audience with comment-to-DM funnels, and you need email in the same tool.
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on every paid planBusiness from that plan upSoon coming soon— not listed on that company’s pricing page — not «cannot be done»
US prices with monthly billing, as each pricing page showed them.
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Starting price | Free; paid from $19.99 | Free; paid from $17 |
| Top plan before custom pricing | $59.99 — Pro, then $1.75 an account past 25 | $199 — Advanced |
| What makes the bill grow | Connected accounts past your package, and AI replies past it | Active contacts |
| A fee for each extra contact | None | $0.004 to $0.10 |
| Channels on the first paid plan | 5 connected accounts | 2 channels |
| Team members on the first paid plan | Unlimited | 2 |
| The most team members | Unlimited on every paid plan | 10 on Advanced |
| AI in the price | 100, 500 or 1,000 AI replies a month on the paid plans; your own key or Gemini Free uses none | From Pro |
| Free trial | 14 days of Pro, no card; then Free | 14 days |
| Free plan | Yes — 2 accounts, the inbox and Instant Post | Yes |
| WhatsApp fees | Meta’s rates, no markup | Not stated |
Where your clients can write to you.
MirageCHAT 7 · ManyChat 7
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Included | From Pro | |
| Instagram direct messages | Included | Included |
| Facebook Messenger | Included | Included |
| Telegram | Included | Included |
| Website chat | Included | Not listed |
| TikTok messages | Soon | Included |
| SMS | Included | From Pro |
| Email as a channel | Not listed | From Pro |
| LINE, Viber and WeChat | Not listed | Not listed |
| Voice calls | Included | Not listed |
| A custom channel of your own | Not listed | Not listed |
Where the team answers.
MirageCHAT 16 · ManyChat 8
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| One inbox for every connected channel | Included | Included |
| Views: open, unanswered, snoozed, locked, by channel | Included | Not listed |
| Assign a conversation to a teammate | Included | From Business |
| Snooze a conversation | Included | From Essential |
| A reminder to follow up | Included | From Essential |
| A message scheduled for later | Included | From Essential |
| Quick replies in one tap | Included | Not listed |
| AI drafts you read, edit and send | Included | Not listed |
| Translate a client’s message | Included | Not listed |
| Reply in your own language | Included | Not listed |
| Voice notes | Included | Not listed |
| Photos and files | Included | Included |
| Locations | Included | Not listed |
| Mark important clients | Included | From Essential |
| Lock a private conversation behind a PIN | Included | Not listed |
| Export conversations to CSV | Included | Not listed |
| Labels that sort conversations by your rules | Not listed | From Essential |
| AI rewrites tone and spelling | Not listed | Not listed |
| AI summary of a conversation | Not listed | Not listed |
| Invite a colleague into a conversation | Not listed | Not listed |
| Typing indicator | Not listed | Not listed |
| Block a contact | Not listed | Not listed |
Instagram, Facebook and TikTok comments next to your messages.
MirageCHAT 13 · ManyChat 6
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Instagram comments in one list | Included | Not listed |
| Facebook Page comments in the same list | Included | Not listed |
| TikTok comments in the same list | Included | Not listed |
| YouTube comments in the same list | Included | Not listed |
| Google reviews in the same list, with your reply posted on Google | Soon | Not listed |
| Reply to a comment in public | Included | Included |
| Reply to a comment in private | Included | Included |
| Hide or unhide a comment | Included | Not listed |
| Delete a comment | Included | Not listed |
| The post shown next to its comments | Included | Not listed |
| An automatic DM to everyone who comments on Instagram | Included | Included |
| An automatic reply under each comment | Instagram, Facebook, TikTok | Included |
| Hide comments automatically, by word | Instagram, Facebook, TikTok | Not listed |
| Comment → DM on Facebook Page comments | Included | Included |
| AI replies to positive comments | Not listed | From Pro |
Answers clients from your own information.
MirageCHAT 11 · ManyChat 5
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| AI in the plan price | Included | From Pro |
| The AI replies by itself | Included | From Pro |
| The AI suggests, a person sends | Included | Not listed |
| Off, suggest or reply — chosen per channel | Included | Not listed |
| Answers in the client’s language | Included | Not listed |
| Your rules: how it sounds and what it must never say | Included | From Pro |
| Try it yourself before clients see it | Included | Not listed |
| A to-do list of the questions it could not answer | Included | Not listed |
| Hands the client to a person when it does not know | Included | Not listed |
| Pause it in one tap | Included | Not listed |
| Choose the AI quality and a monthly limit | Included | Not listed |
| Google reviews: AI drafts a reply; 4–5★ reviews answered automatically only if you allow it | Soon | Not listed |
| Starts a conversation by intent, not only keywords | Not listed | From Pro |
| Understands images, files and voice notes | Not listed | Not listed |
| Ready-made agents: receptionist, support, sales | Not listed | Not listed |
| Takes actions: tags, closes, updates the client record | Not listed | Not listed |
| Goals: clicks, follows or leads | Not listed | From Pro |
| Knows which ad the client came from | Not listed | Not listed |
The libraries every answer comes from.
MirageCHAT 8 · ManyChat 3
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Reads your website — every page and language | Included | From Pro |
| Your notes and highlights | Included | From Pro |
| Your files | Included | From Pro |
| Sends photos of the place asked about — up to 5 | Included | Not listed |
| Learns from your team’s conversations | Included | Not listed |
| Every answer shows the source it came from | Included | Not listed |
| Test a question and see which source answered | Included | Not listed |
| Read your website again, now | Included | Not listed |
When? What does it do? Where should it run?
MirageCHAT 27 · ManyChat 13
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| When a new customer writes | Included | Not listed |
| When you are closed — away replies | Included | Not listed |
| When a message contains a word | Included | Included |
| When nobody replied in time | Included | Not listed |
| When someone comments on a post — by word and by post | Instagram, Facebook, TikTok | Included |
| Reply automatically | Included | Included |
| Tag the client | Included | Included |
| Change the conversation’s status | Included | Not listed |
| Email me | Included | Not listed |
| Mark the client as VIP | Included | Not listed |
| Choose the channels it runs on: WhatsApp, Instagram, Messenger, Telegram | Included | Not listed |
| Two ways to build: a short form, or a visual canvas | Included | Not listed |
| Several steps in one automation | Included | From Essential |
| Wait — up to 7 days | Included | Not listed |
| Let the AI answer as a step | Included | From Pro |
| Only if… conditions, with an Otherwise path | Included | From Essential |
| Buttons the customer taps, each with its own path | Included | From Essential |
| Hand the client to a teammate | Included | From Business |
| Follow up when a client goes quiet | Included | Not listed |
| Stops by itself when the client writes, a teammate takes over or the chat closes | Included | Not listed |
| Keeps to WhatsApp’s 24-hour rule by itself | Included | Not listed |
| At most once an hour or once a day per client | Included | Not listed |
| Collect emails and phone numbers in the chat | Website chat | From Essential |
| A drag-and-drop flow builder | Included | Included |
| Ready-made automation templates | Included | Included |
| A/B test two messages | Included | From Essential |
| Call your own systems from a flow | Not listed | Not listed |
| WhatsApp forms | Included | Not listed |
Conversations started from stories, follows, links and ads.
MirageCHAT 2 · ManyChat 8
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Reply to story replies and reactions | Not listed | Included |
| Reply when you are mentioned in a story | Not listed | Included |
| Welcome new followers with a DM | Not listed | Included |
| A DM from Instagram Live comments | Not listed | Included |
| Conversation starters | Not listed | Included |
| Links, QR codes and website buttons that open a chat | WhatsApp QR and website chat | Included |
| Check whether someone follows you | Not listed | From Essential |
| Chats started from Meta ads | Included | From Essential |
| Send ad conversions back to Meta | Not listed | Not listed |
Publishing, comments and Insights today; messages and auto-replies come next.
MirageCHAT 3 · ManyChat 1
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| TikTok comments: reply, hide, like — and delete your own | Included | Not listed |
| New TikTok comments arrive by themselves | Included | Not listed |
| TikTok comment automations: reply, like or hide, by word and by video | Included | Not listed |
| TikTok auto-replies from your AI | Soon | Not listed |
| TikTok welcome message and suggested questions | Soon | Not listed |
| TikTok keyword replies and flows with buttons | Soon | Not listed |
| Save a client’s contact details from a TikTok chat | Soon | Not listed |
| TikTok chats opened from links and QR codes | Soon | Not listed |
| Chats started from TikTok ads | Soon | From Essential |
| Report a sale that began with a chat from your TikTok ad | Soon | Not listed |
| TikTok photo posts, published directly | Soon | Not listed |
Many clients at once, and series over days.
MirageCHAT 5 · ManyChat 2
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Send to a segment at once | Included | From Pro |
| Ready-made campaign templates | Included | Not listed |
| Sequences over days | As automation steps | Not listed |
| WhatsApp templates with their approval status | Included | From Pro |
| STOP and START handled automatically | Included | Not listed |
Instant Post and Social Studio.
MirageCHAT 21 · ManyChat 0
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Instagram posts | Included | Not listed |
| Instagram carousels | Included | Not listed |
| Instagram Stories | Included | Not listed |
| Instagram Reels | Included | Not listed |
| Facebook Page posts | Included | Not listed |
| TikTok videos | Included | Not listed |
| TikTok settings: who can see it, comments, Duet and Stitch | Included | Not listed |
| Send to your TikTok inbox to finish in the app — up to 35 photos | Included | Not listed |
| Photos go to TikTok as one video | Included | Not listed |
| YouTube videos and Shorts | Included | Not listed |
| Google updates, events and offers, with a button | Soon | Not listed |
| A Post, a Story and a Reel from the same media | Included | Not listed |
| Publish now, or at a time you choose | Included | Not listed |
| Several accounts at once, or a saved group | Included | Not listed |
| Reel music: Instagram’s catalogue or your own audio | Included | Not listed |
| Hashtag sets | Included | Not listed |
| A result for every account; retry only the one that failed | Included | Not listed |
| Schedule up to a year ahead: quick picks and a calendar | Included | Not listed |
| Your posts: published, scheduled and failed, with filters | Included | Not listed |
| A scheduled post: change its time, post it now or cancel it | Included | Not listed |
| A photo and video library, in collections | Included | Not listed |
| History with the reason for every failure | Included | Not listed |
How your posts and profiles did.
MirageCHAT 9 · ManyChat 2
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Views, reactions, comments and clicks per post | Included | Not listed |
| Views, engagement, posts and followers over 7, 28 or 90 days | Included | Not listed |
| Your best posts, with their pictures | Included | Not listed |
| Your best time to post, from your own posts | Included | Not listed |
| TikTok profile: followers, likes, videos and following | Included | Not listed |
| Your recent TikTok videos | Included | Not listed |
| TikTok audience: the countries your viewers are in | Included | Not listed |
| Results for each TikTok video | Included | Not listed |
| YouTube channel: views, watch time and subscribers | Included | Not listed |
| Google views on Search and Maps, calls, website clicks and directions | Soon | Not listed |
| Automation and engagement insights | Not listed | Included |
| Your top fans and followers | Not listed | Included |
A record built from the conversations themselves.
MirageCHAT 8 · ManyChat 2
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| One record per client across channels | Included | Not listed |
| Phone contacts from your WhatsApp Business app | Included | Not listed |
| Tags | Included | Included |
| Notes on a client | Included | Not listed |
| The full conversation history | Included | Not listed |
| Segments | Included | Included |
| Export clients to CSV | Included | Not listed |
| Custom contact fields | Not listed | Not listed |
| Lifecycle stages | Not listed | Not listed |
| Import contacts | Included | Not listed |
Who sees what, and how the team is doing.
MirageCHAT 6 · ManyChat 0
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Each agent sees only the accounts they work on | Included | Not listed |
| Response time targets | Included | Not listed |
| Announcements every agent sees | Included | Not listed |
| Audit: who is working and which rules were broken | Included | Not listed |
| Permission to use Instant Post, per person | Included | Not listed |
| Workspace time zone | Included | Not listed |
| Hide clients’ phone numbers from agents | Not listed | Not listed |
Reply times your clients actually felt.
MirageCHAT 14 · ManyChat 1
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Clients waiting right now | Included | Not listed |
| Today and this week at a glance | Included | Not listed |
| Busiest hours of the week | Included | Not listed |
| A live timeline of replies and AI answers | Included | Not listed |
| How fast the AI answered, over 7 days | Included | Not listed |
| A setup checklist for new workspaces | Included | Not listed |
| Any period, compared with the one before | Included | Not listed |
| Filter by channel, business and topic | Included | Not listed |
| Who answered: which person, or the AI | Included | Not listed |
| Team response times | Included | From Business |
| Only real answers count — never an automatic message | Included | Not listed |
| Waiting conversations and customers | Included | Not listed |
| Reports on conversations, messages and contacts | Included | Not listed |
| Export analytics to CSV | Included | Not listed |
| A sales leaderboard | Not listed | Not listed |
One page decides who hears what.
MirageCHAT 8 · ManyChat 0
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| A client waiting | Included | Not listed |
| Something needs fixing | Included | Not listed |
| Words to watch for in a client’s message | Included | Not listed |
| News about your team | Included | Not listed |
| Numbers to watch | Included | Not listed |
| Daily and weekly summaries | Included | Not listed |
| Quiet hours for news that can wait | Included | Not listed |
| By email or in the app | Included | Not listed |
Each workspace separate, every important action logged.
MirageCHAT 9 · ManyChat 0
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| An activity log: the team, the audit log and notifications sent | Included | Not listed |
| Audit records linked in a tamper-evident chain | Included | Not listed |
| Sign in with Google or Apple | Included | Not listed |
| Sign every device out at once | Included | Not listed |
| Lock after repeated wrong passwords | Included | Not listed |
| Data export and deletion | Included | Not listed |
| Two-factor sign-in | Included | Not listed |
| Channel keys encrypted with AES-256 | Included | Not listed |
| Encrypted backups kept off-site | Included | Not listed |
| Single sign-on (SSO) | Not listed | Not listed |
| A virus scan of incoming files | Not listed | Not listed |
Designed in Widget Studio, one line on your site.
MirageCHAT 5 · ManyChat 0
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| AI answers from your own pages | Included | Not listed |
| Widget Studio: your brand, launcher, welcome and hours | Included | Not listed |
| A live preview while you design it | Included | Not listed |
| Questions before and after the chat | Included | Not listed |
| An email copy of the chat | Included | Not listed |
| A WhatsApp chat button for your website | Not listed | Not listed |
Your number, Meta’s rates.
MirageCHAT 4 · ManyChat 0
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Keep your number in the WhatsApp Business app | Included | Not listed |
| Your WhatsApp messaging limit, shown | Included | Not listed |
| WhatsApp costs with Meta’s own calculator | Included | Not listed |
| No markup on Meta’s fees | Included | Not listed |
| A product catalog in WhatsApp | Not listed | Not listed |
Connect MirageCHAT to your own systems.
MirageCHAT 6 · ManyChat 6
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| API | Included | From Pro |
| Keys for one purpose — never a user’s password | Included | Not listed |
| Webhooks for real-time events | Included | Not listed |
| An API manual inside your workspace | Included | Not listed |
| Endpoints for WhatsApp, Instagram, Messenger, Telegram and the AI | Included | Not listed |
| Zapier, Make and n8n | Through the API | From Pro |
| Google Sheets | Not listed | From Essential |
| HubSpot | Not listed | From Pro |
| Salesforce | Not listed | Not listed |
| Shopify and WooCommerce | Not listed | Not listed |
| Stripe and PayPal | Not listed | From Pro |
| Mailchimp, Klaviyo and ActiveCampaign | Not listed | From Pro |
| Calendly, Cal.com and Google Calendar | Not listed | Not listed |
| MCP for AI assistants | Not listed | Not listed |
Inside the conversation, and on your own bill.
MirageCHAT 6 · ManyChat 0
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| Your booking planner inside the chat | Included | Not listed |
| A payment request sent from a conversation | Included | Not listed |
| Your bank accounts for guest payments | Included | Not listed |
| A prepaid wallet in US dollars | Included | Not listed |
| AI usage you can follow | Included | Not listed |
| WhatsApp usage and costs | Included | Not listed |
The App Store and Google Play.
MirageCHAT 9 · ManyChat 1
| Feature | MirageCHAT | ManyChat |
|---|---|---|
| iPhone and Android apps | Included | Included |
| iPad | Included | Not listed |
| The inbox with lock, translate, AI drafts and follow-ups | Included | Not listed |
| The AI assistant and its libraries | Included | Not listed |
| Instant Post on the phone | Included | Not listed |
| Insights on the phone, TikTok included | Included | Not listed |
| Notifications with Reply, Close and Pending | Included | Not listed |
| Recent conversations readable offline | Included | Not listed |
| A PIN or Face ID lock | Included | Not listed |
Their columns were read on 27 September 2026 from their own plan tables: ManyChat pricing · ManyChat mobile app. Ours come from the MirageCHAT product guides. Something changed? Write to info@miragechat.io and we will correct it.
Said plainly, because it helps you choose.
Automatic replies to comments on Instagram and TikTok that open a conversation are ManyChat’s core.
Email sits in the same tool as Instagram, Messenger, WhatsApp, Telegram and SMS — and TikTok.
Up to 25 active contacts a month, with ManyChat branding.
ManyChat says it is an Official Meta Business Partner and a TikTok partner.
On Free for 2 accounts; assignment, notes and history from $19.99, with unlimited team members — ManyChat lists its shared team inbox from $99.
Your price is the plan. Busy months do not raise the bill.
Your own website joins WhatsApp, Instagram, Messenger and Telegram in one inbox.
Replies drawn from your website, notes and photos, with AI replies included on every paid plan.
Instant Post to Instagram, Facebook and TikTok, now or scheduled up to a year ahead, plus every post you sent in one list and the numbers of each account.
Each client’s conversations, tags, VIP mark and notes in one profile.
A short form for a one-step reply, or several steps and a visual builder with buttons, branches and an A/B split — both on every paid plan, both save the same automation.
A short form or a visual builder — both on every paid plan.
About an hour for a small team.
14 days, every module, no credit card — then Free or a plan.
Sign in with WhatsApp, Instagram, Messenger or Telegram and pick your accounts. You can keep your WhatsApp number on the Business app.
Point it at your website, add notes and photos, and choose per channel: off, suggest or reply.
Welcome, away, keywords and follow-ups in several steps — then invite your team.
respond.io is a customer conversation platform for larger B2C teams, with many channels and advanced workflows. MirageCHAT gives smaller teams the shared inbox, AI and publishing at a fraction of the price.
Read the comparison — MirageCHAT vs respond.ioWhatChimp is a WhatsApp marketing platform with broadcasts and store integrations. MirageCHAT is a multichannel team inbox with AI, a client CRM and publishing. Both pass Meta’s fees through with no markup.
Read the comparison — MirageCHAT vs WhatChimpManyChat, respond.io and WhatChimp are trademarks of their respective owners. MirageCHAT is not affiliated with them. Prices are US prices with monthly billing, as each company’s public page showed them on 27 September 2026; they may change.
No credit card is required, and then Free — 2 accounts, the inbox and Instant Post. Provider charges such as WhatsApp or SMS stay on your own provider account.
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