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The MirageCHAT Network

Every message travels on our own network.

MirageCHAT runs on its own network: eight points of presence in North America and Europe, its own autonomous system and IP addresses, and direct connections at the internet exchanges where the world’s largest networks meet.

Autonomous system
AS403001
IPv6
2602:f2d3::/40
IPv4
23.165.12.0/24
156.9.216.0/22
Route origin
RPKI valid · ASPA
Registry
ARIN
8points of presence
6internet exchanges
Fullinternet routing table at each core
365route collectors see our routes
v4 + v6native on every PoP
MirageCHAT points of presence in North America and Europe and the backbone between themNORTH AMERICAEUROPEMirageCHAT backbone · encryptedHillsboroPDXChicagoORDTorontoYYZFrankfurtFRADüsseldorfDUSFranceSXBLondonLCYAmsterdamAMSMirageCHAT points of presence in North America and Europe and the backbone between themNORTH AMERICAEUROPEMirageCHAT backboneencryptedHillsboroPDXChicagoORDTorontoYYZFrankfurtFRADüsseldorfDUSFranceSXBLondonLCYAmsterdamAMS
MirageCHAT point of presenceLines: the encrypted MirageCHAT backboneSchematic, not to scale
Points of presence

Eight cities, one network

Each MirageCHAT point of presence is a node of our CDN: it accepts your connection, encrypts it and carries it across our own backbone.

FRA · GermanyLive

Frankfurt

CDN PoP · core router

Exchange
LocIX Frankfurt
Peers
Cloudflare, Hetzner, Hurricane Electric
Serves
Central Europe
DUS · GermanyLive

Düsseldorf

CDN PoP · exchange router

Exchange
LocIX Düsseldorf, LocIX Frankfurt
Peers
Route servers of both exchanges
Serves
Western Europe, Benelux
LCY · United KingdomLive

London

CDN PoP · edge router

Exchange
LONAP London
Peers
Route servers, Hurricane Electric, Init7, Apple
Serves
United Kingdom, Ireland
AMS · NetherlandsLive

Amsterdam

CDN PoP · exchange router

Exchange
nine-ix Amsterdam, Frys-IX Amsterdam
Peers
Route servers, Hurricane Electric
Serves
Netherlands, Northern Europe
SXB · FranceLive

France

CDN PoP · MirageCHAT core

Runs
Application, database, real-time delivery
Network
MirageCHAT backbone
Serves
Europe
ORD · USALive

Chicago

CDN PoP · core router

Network
MirageCHAT backbone
Routes
Full view of the internet
Serves
US Midwest, North America
YYZ · CanadaLive

Toronto

CDN PoP · exchange router

Exchange
ONIX Toronto
Peers
Route servers, Hurricane Electric
Serves
Canada, US Northeast
PDX · USALive

Hillsboro, Oregon

CDN PoP

Network
MirageCHAT backbone
Stack
IPv4 and IPv6
Serves
US West Coast
Edge

Every PoP accepts connections, encrypts them with TLS and filters floods of traffic before they reach anything else.

Application

The MirageCHAT application runs encrypted across the network, close to the people who use it.

Data

Your data is stored in the European Union, reached only through the application, and each workspace decides who sees what.

Peering and transit

Connected where the internet meets

We exchange traffic directly with other networks at internet exchanges and carry the rest over global transit, so there is always more than one way to reach you.

Internet exchanges and networks

WhereWithStatus
LocIX FrankfurtRoute servers AS202409, Cloudflare AS13335, Hurricane Electric AS6939, Hetzner AS24940Live
LocIX DüsseldorfRoute servers AS202409Live
ONIX TorontoRoute servers AS57369, Hurricane Electric AS6939Live
LONAP LondonRoute servers AS8550, Hurricane Electric AS6939, Init7 AS13030, Apple AS714Live
nine-ix AmsterdamRoute servers AS31561, Hurricane Electric AS6939Live
Frys-IX AmsterdamRoute serversLive
MINAP · MIX MilanRoute serversComing soon
Global transitHurricane Electric AS6939Live

Our registration

aut-num:   AS403001
as-name:   MIRAGE-GLOBAL-TECH
org:       Mirage Global Technologies LLC
registry:  ARIN
inet6num:  2602:f2d3::/40
inetnum:   23.165.12.0/24
inetnum:   156.9.216.0/22
rpki:      ROA signed · origin valid
aspa:      published
irr:       route, route6 at ARIN

Check them yourself: Looking Glass · PeeringDB · bgp.he.net · bgp.tools

The path of a message

From your customer’s phone to your team, on our network

Your customer writes

On WhatsApp, Instagram, Messenger, Telegram or your website chat.

The nearest MirageCHAT PoP

The message enters our network at the closest point of presence, encrypted with TLS and checked for attacks.

Across our backbone

It travels encrypted to the MirageCHAT application, is stored, answered by your AI if you turned it on, and routed to the right person.

Your team sees it

On the web and on iPhone and Android at the same moment, with a notification.

Safeguards

Built to keep running

Automatic failover

If a point of presence stops answering, traffic moves to the next one by itself, without anyone changing a setting.

8 PoPs in 2 regions

Watched continuously

Every router, server and service is checked automatically, and our engineers are alerted the moment one stops answering.

Automated monitoring and alerts

More than one way out

Every core router has more than one upstream plus its own exchange sessions, so losing one link does not cut a location off.

Transit and peering at each core

Encrypted in transit

Every connection to MirageCHAT uses TLS, and our locations talk to each other only through the encrypted backbone.

TLS · encrypted backbone

Signed routes

Our routes are signed in RPKI and our upstreams are published in ASPA, so other networks can reject anyone who tries to impersonate us.

RPKI · ASPA · IRR

Controls in your workspace

Roles, per-channel access for each agent and a record of important actions. The details are in our Trust Center.

Trust Center →
Standards

What we hold ourselves to

RPKI route signingASPA publishedRoutes registered at ARINNative IPv6TLS on every connectionData stored in the European UnionData Processing Agreement
Support

People who know the product, one message away

Support at MirageCHAT is handled by our own dedicated team, the people who build and run the platform and its network.

MirageCHAT
MirageCHAT support● Online

My Instagram stopped receiving messages after I changed the password.

AI assistantInstagram ends the connection when the password changes. Open Channels and press Reconnect on that account. It takes about a minute.

That worked, thank you! Can someone help us bring our two other brands over?

A support specialist joined the chat

Support teamOf course. I’ll set them up with you now — send me the accounts when you’re ready.

An example conversation.

Live chat

On our website. The AI assistant answers at once, at any hour, from our own help articles.

A person when you need one

Ask for a person, or let the AI hand over when a question needs us. A member of our support team continues in the same chat.

Help Center and Community

Step-by-step guides for every feature and channel in the Help Center, and a Community where you can ask, vote and follow the roadmap.

Email

For anything that needs a written record: accounts, billing and data requests.

Support
info@miragechat.io
Security reports
security@miragechat.io
Privacy and data
privacy@miragechat.io
LEVEL 1AI assistant

Answers at once, in your language, from our Help Center.

LEVEL 2Support specialist

Takes over the same conversation when a question needs a person.

LEVEL 3Platform and network engineers

The engineers who run MirageCHAT and its network step in for anything deeper.

Try MirageCHAT free for 14 days

No credit card is required, and then Free — 2 accounts, the inbox and Instant Post. Provider charges such as WhatsApp or SMS stay on your own provider account.

Start free trial