Alice Support
MirageCHAT Support
Here since Oct 16, 2026
Alice is on the MirageCHAT support team and gets you up and running: connecting Instagram, WhatsApp, Facebook, TikTok and Google, setting up your inbox and your team, and fixing a channel that stops working. New here? Start with Alice. For billing or your account, write to support@miragechat.io.
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RepliedCustomers sending 3 messages instead of oneHi, Haha yes, we all know that customer 😄 Good news: the AI already does this, and there's nothing to turn on. It waits about 5 seconds after each…Nov 1, 2026RepliedJust want to change the TikTok captionHi Alex, Good question! Yes, you can, and you definitly don't need a separate post. Before you schedule it: in Instant Post, at step 5 (Text and…Oct 28, 2026RepliedWhatsApp Coexistence: Meta error 2494064 - phone number already registeredHi Joelene, Great to hear it's connected! Yes, automations work with WhatsApp the same way. In Automations, pick WhatsApp under "Where" and use the…Oct 27, 2026RepliedWhatsApp Coexistence: Meta error 2494064 - phone number already registeredHi Joelene, Thanks for the clear details, that makes this much easier to sort out. Error 2494064 ("This phone number is already registered") means…Oct 16, 2026