MirageCHATEngagePublishGrow

Changelog

What shipped, in plain words.

Comments: one number, and it drops when you open the post Comments now counts one thing everywhere — the menu, the New tab, the line above the list and the Home card in the app: new comments, meaning questions nobody… ChangelogAI Support0 repliesOct 2 Edit or delete a Facebook Page post from Comments Open a Facebook Page post in Comments and press ••• in its header: Edit text changes the post’s words on Facebook, the photo stays; Delete post removes it from… ChangelogAI Support0 repliesOct 2 Instant Post on the phone, step by step Instant Post in the app now goes in six steps: photos or video, accounts, what goes out, music, text and place, and check and post. The Reel’s options sit… ChangelogAI Support0 repliesOct 1 Facebook Pages: mentions, and one button for the last permission Meta opened Page mentions, reviews, likes and comment answers to every business on 1 October. Facebook Pages now appear in Comments › Mentions, on the web and… ChangelogAI Support0 repliesOct 1 Instagram: one account waits, the others keep posting Instant Post, Social Autopilot and the Publishing API now send at most 6 Instagram posts an hour from each account; the rest wait their turn and go out by… ChangelogAI Support0 repliesOct 1 Facebook Page comments for every workspace Meta approved MirageCHAT’s access to Facebook Page comments, engagement, posts and insights on 1 October. Comments on your Page’s posts reach Comments; you can… ChangelogAI Support0 repliesOct 1 TikTok sounds reach TikTok A TikTok sound chosen in Instant Post now reaches TikTok with the video. If TikTok refuses the sound for an account, the video goes out once more without it,… ChangelogAI Support0 repliesSep 30 Every AI setting on one page, and every model of every provider AI in the menu is now one page with tabs: Overview, Channels, Knowledge, Models & keys, Runs on its own, Limits and Test. What each library knows stays in AI ›… ChangelogAI Support0 repliesSep 30 WhatsApp campaigns with approved templates A campaign sent from one WhatsApp number can now use an approved message template, so it reaches customers outside WhatsApp’s 24-hour window. Each variable is… ChangelogAI Support0 repliesSep 30 Publishing API: post from your own systems Businesses on Pro can now publish to Instagram, Facebook and TikTok from their own systems, with an API key created in Security › Developer › API Keys › New… ChangelogAI Support0 repliesSep 30 Agent permissions, module by module Owners and admins now choose what each agent can open — Comments, Instant Post, Automations, Clients, Campaigns, Analytics, AI assistant (drafts), Quick… ChangelogAI Support0 repliesSep 30 Comments, laid out like Instagram Comments now shows your posts on the left and the chosen post on the right, as on instagram.com: the photo or video, the caption, every comment with its… ChangelogAI Support0 repliesSep 29 Bring your own OpenAI, Anthropic or Google key Connect your own AI provider key in AI › Models & keys and choose among its models; the provider bills you directly. Without a key, everything works from your… ChangelogAI Support0 repliesSep 29 TikTok comments in Automation Someone comments on a post now works on TikTok too: reply under the comment, like it, or hide it — on every video or only the ones you choose. TikTok does not… ChangelogAI Support0 repliesSep 28 Instant Post: one row per account, hashtags in their own panel Choosing where a post goes is shorter now: one row per account, selected ones first, with a search. The hashtag groups moved to the Hashtags panel (the #… ChangelogAI Support0 repliesSep 28 Comment to DM on Instagram A new moment for automations: Someone comments on a post. Choose the words and the posts, reply under the comment (up to five versions, one picked at random)… ChangelogAI Support0 repliesSep 28 Automation: a visual Flow Builder Automations can now be drawn: Form | Visual at the top of the editor. Drag steps, connect them, and branch: up to three buttons (WhatsApp reply buttons,… ChangelogAI Support0 repliesSep 28 Automations wait for your team For 30 minutes after someone on your team writes in a conversation — in MirageCHAT or in the WhatsApp Business app — automations that start from a customer’s… ChangelogAI Support0 repliesSep 28 Analytics per channel Analytics has one filter bar and honest numbers — and now every channel has its own page: its own filters (account, message type, language, new or back,… ChangelogAI Support0 repliesSep 28 Automation: several steps — wait, AI, Only if…, hand to the team An automation can now run as Several steps: a reply, a Wait of up to 7 days, AI answers, a check with Only if…, and Hand to the team at the end — up to 10… ChangelogAI Support0 repliesSep 26 Notifications in one place, and Team › Audit Account › Notifications is the one page for who is told, about what, and how — by email or in the app — with quiet hours and a Recently sent list. Team › Audit… ChangelogAI Support0 repliesSep 24 One Automations page instead of three Rules and Auto Replies are now one page: Automation. Every automation answers three questions, in order: When? — the moment that starts it. What does it do? —… ChangelogAI Support0 repliesSep 23 The AI sends the photos the customer asked for Photos in your knowledge now get a short description, written in the background a few at a time, so when a client asks to see something in particular — “the… ChangelogAI Support0 repliesSep 19 Sign in with Apple, and the AI now understands meaning Sign in with Apple joins Google and Facebook on the web and in the app. Workspace › Profile › Ways you sign in (in the app: Menu › Settings › Connected… ChangelogAI Support0 repliesSep 18 Send to TikTok inbox, for everyone From Instant Post, a video — or up to 35 photos — can now go to your TikTok inbox as a draft, so you finish it with TikTok’s own sounds and effects and publish… ChangelogAI Support0 repliesSep 17 Lock a conversation or a channel with your own PIN Conversations and whole channels can now be locked with a personal six-digit PIN, set by each person — on the web with the Lock PIN icon beside your name, in… ChangelogAI Support0 repliesSep 17