When a customer sends several messages in a row — a photo, then a link, then a question — the AI now waits a few seconds, reads them together and answers once, instead of answering each message.
- If another message arrives while the AI is writing, that reply is not sent; the AI answers the newest message, with everything before it.
- What the AI looks up in your libraries uses every message of the burst, not only the last one.
- This works on WhatsApp, Instagram, Messenger, Telegram and SMS. Website chat answers as before.