AI › Limits holds the rules that are always on and the limits you choose. When a limit is reached, the AI stops and every conversation goes to your team.
- Open AI › Limits.
- Safety is always on. The AI talks only about your business, and anything else gets a polite no. It never makes up a price or a date: if it isn’t in a library, it asks your team. It steps back as soon as someone from your team replies.
- Monthly limit: pick $10, $30, $50 or $100.
- Set the other limits from their lists:
- Stay quiet after your team replies — 6, 12 or 24 hours.
- Questions off topic before it stops — 1, 3 or 5. After that it hands the chat to your team.
- AI replies for one visitor, per day — 10, 20 or 50, on your website chat.
- Longest message it reads — 300, 500 or 1,000 characters. Longer messages go to your team.
- Daily limit — $1, $2 or $5, counted within the monthly limit.
Each choice is saved at once.
Good to know
- Until you change them, the limits are $30 a month, $2 a day, 12 hours, 3 questions, 20 replies and 500 characters.
- The limits apply to replies the AI sends by itself.
- AI › Overview › This month shows the AI replies used from your plan.
- The owner or an admin sets the limits.