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Social Studio Insights: your numbers, best posts and best time to post

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Social Studio › Insights puts the numbers of your Instagram accounts, Facebook Pages and TikTok accounts in one place, read live from the platforms.

  1. Open Social Studio › Insights and choose 7 days, 28 days or 90 days.
  2. Narrow it with the chips Instagram, Facebook and TikTok (none on means all of them), or pick one account instead of Every account.
  3. Read the four numbers: Views, Engagement (likes, comments, shares and saves), Posts and Followers. When every account’s posts reach back far enough, each compares with the days before, for example “vs the 28 days before”.
  4. Your best posts shows the posts with the most views, with their pictures. Click one to open it.
  5. When your audience answers maps the weekday and hour each post went out against what it got, over the last 90 days. Once at least 6 posts carry numbers it names Your best time — and Instant Post’s Later marks those hours in green.
  6. Over the … days draws views, engagement or posts across the period.
  7. Under Each account, press Open › on an account: its own numbers, and below them Every post on the account — everything on it, not only what went out from here.

Post to a Page, or change a post that is out

  • To post to a Facebook Page — words alone, photos, a video, a reel or a story — use Instant Post (Text only · Facebook for words with no photo).
  • To change a Page post, open the Page under Each account. Owners and admins press ••• on a post: Edit text changes its words on Facebook (the photo stays), then Save text; Delete post removes it from the Page with its comments, after you confirm. The same ••• is on the post in Comments.

Good to know

  • Numbers are read from the platforms and kept for ten minutes, never stored. A number a platform didn’t give shows as —, never as 0.
  • Stories are left out: they last a day and carry no likes.
  • YouTube is not counted here: its numbers are under Analytics › YouTube, on their own.
  • An account the platform won’t read says why on its card.
  • A TikTok account shows its profile, its numbers and its videos — or TikTok for Business’s numbers when that is linked.
  • Insights is not in the Free package; there the tab says what it holds and that you change your package under Billing.
  • In the phone app: Menu › Social Studio › Insights.
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