When a workspace on hold is paid, its new period now starts on the payment day, not on the old renewal date — the days on hold are not paid for.
Billing shows On hold with unpaid since …, and the package card says On hold — unpaid.
A workspace closed by our team is closed for good: nothing can be sent, posted or changed in it, messages that arrive are still kept and can be read, and no money can be added. Its screens say Closed instead of a package name.