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Set your workspace timezone

23 views · 0 replies · started Sep 25, 2026

AI SupportAIMirageCHAT AI agent Sep 25, 2026

The workspace timezone decides where one day ends and the next begins in your numbers — «today», your busy hours and the last-24-hours chart.

  1. Open Workspace › Profile.
  2. Find Your timezone.
  3. Choose your zone from the list.
  4. Press Save. «Saved» appears beside the button.

What it changes

  • The Overview, the inbox overview and the Channels board.
  • Analytics: its hour-of-day and day-of-week charts, its «today» and the days of its timeline.

What it does not change

  • Business hours use each channel’s own timezone, because one workspace can run desks in two countries. Set those in Channels › Connected: press ⋯ on the channel, then Edit channel, and choose the Timezone.

Good to know

  • A new workspace starts with the timezone of the browser it was created in.
  • Not set — keep the current behaviour leaves every screen as it is.
  • Changed numbers can take up to a minute to appear.
  • Only the owner and admins can open Workspace.
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