Saved replies are written once by your team in Team › Quick Replies and sent from any conversation in two keystrokes.
- In an empty reply box, type /. The Quick Replies list opens with its search ready. The Quick Reply button under the box opens it too.
- Type a few letters to find the reply, or pick a category.
- Click the reply. If it has fields you fill in — Price, Date, Time or one your team named — a small form asks for them first (Fill in before adding). Then press Add to reply.
- The text lands where your cursor is, and what you already typed stays. Edit if you like, then send.
- Left a blank like [time] in the text? Tab jumps to it, and MirageCHAT asks before sending a message with an unfilled blank.
Good to know
- First name, Your name, Channel name and Greeting fill themselves in.
- A reply with a photo sends immediately — photo plus text — as soon as its fields are filled (Photo — sends immediately).
- A reply set for one channel appears only in conversations on that channel.
- The list opens only when your workspace has saved replies. To create them, see «Create a quick reply with ready fields».