Growth works on the phone too: send a WhatsApp offer to your clients with an approved template, and follow each campaign’s report.
- Open Menu › Growth and tap WhatsApp campaign — or tap ＋ and choose WhatsApp campaign.
- Name it at the top (Name the campaign, e.g. October offer).
- Under Who gets it, tap one of your Saved audiences, a group under Groups, one of Your lists, or tags under Tags. More filters adds Leave out and Activity (Engaged, Quiet or New); Save as audience keeps it. The line below says how many get it and who is skipped.
- Under From, tap the WhatsApp number.
- Under Message, tap an approved template. For each {{1}}, {{2}}…, tap The person's first name, The person's full name, Your business name or This text. A template that starts with a picture can take one from your gallery: Add a picture. The bubble shows what the client gets.
- Under Send time, tap Now, In 1 hour, Tomorrow, 10:00, Tomorrow, 18:00 or Monday, 10:00. Cost shows what Meta charged you before.
- Under Send a test to your phone, write your own WhatsApp number and tap Test.
- Tap Schedule · … (or Send now), or Save draft.
The report
- Tap a campaign in Menu › Growth: Sent, Delivered, Read, Replied, Brought, Unsubscribed, Failed and Not sent, then every client with what happened. Tap a client to open the conversation.
- A draft has Send now (it asks first). Depending on the campaign you also see Cancel the schedule, Pause, Resume, Resend to N who didn't read or Duplicate.
Good to know
- Only clients who said yes to offers get it; anyone who said STOP is left out.
- Add the people who wrote on WhatsApp, on the Growth screen, records whether they agreed. Importing a file is done on the website, with Import in Customers.
- Another time than the five choices? Schedule it on the website.
- Meta charges a test like any other message.
- Deleting a campaign is done on the website, in Growth.
- Growth needs a paid package; without it, the row shows a lock.