Send an offer on WhatsApp with Growth

Before you start

• A WhatsApp number connected in Channels — Connect WhatsApp.
• A template WhatsApp has approved — a Marketing one, for offers — Message templates.
• People who agreed to get WhatsApp messages from you — they are in Customers, the one list of everyone you talk to.
• About 10 minutes the first time.

1. Your clients are in Customers

Everyone who wrote to you is already in Customers. To bring more — a list from a booking system, a spreadsheet — use Import or + Add person there, or from the campaign itself (below). How Customers works.

1. Import

   Choose a CSV file, paste rows from Excel or Google Sheets, or take the people who wrote to you on WhatsApp. Pick which column is the WhatsApp number; every number is checked against its country’s numbering plan, and the same number is never added twice.

2. Say whether they agreed

   Tick Everyone in this file agreed to get offers on WhatsApp and say where — it is kept on every person with today’s date. Left off, they come in as Not asked, and Growth skips them until they say yes. People who said STOP stay STOP.

3. Put them in a list

   Add them to a list — a new one, named after the file — and a tag if you like. The answer says 38 added · 4 merged with people you have · 2 rows unreadable, with each unreadable row’s number and why.

2. Send the offer — four steps

Press Send an offer on WhatsApp. Each step asks one thing, and the phone beside it shows the message exactly as your customer gets it.

1. Who gets it

   From your clients: a group (Everyone, Waiting for you, VIP…), one of your lists, or a tag — and, under More filters, tags to leave out and what people did with your last campaigns. Or Import or add new: they join your clients first. The box under it says 3 of 8 people get this campaign: who said yes get it, who was not asked is skipped until they say yes, who said STOP never gets campaigns. Save as audience keeps the choice for next time.

2. The message

   Choose an approved template and fill in its fields. If the template starts with a picture, Add a picture gives this offer its own photo. With Count clicks on the template’s button, each person gets a link of their own.

3. When

   Now, Tomorrow, 10:00, or Pick a day and time — up to 90 days ahead.

4. Check and send

   One sentence says who gets what and when, with what Meta will charge. Send a test to your phone first, then Schedule or Send now.

3. Read the report

• Delivered and read come from WhatsApp itself; replied counts answers within 7 days.
• Tapped the link appears when the template counts clicks.
• Unsubscribed shows who said STOP or turned off marketing messages after the offer.
• Brought adds up the sales your team marked as «Won» — see See what it brought.
• Pause, resume or cancel a campaign at any time, duplicate it, or send it again to the people who did not read it.

Good to know

• Only people who agreed get offers. STOP, and WhatsApp’s own «stop marketing», always win — and an import never marks them subscribed again.
• Nobody gets it twice. Each person is written down once before anything goes out; after a restart, a message WhatsApp already accepted is not sent again.
• Meta charges WhatsApp messages to your own account. MirageCHAT adds nothing on top; the report shows what Meta billed.
• The offer appears in the person’s conversation, so whoever answers sees what they were sent.

Still stuck? Write to info@miragechat.io with your workspace name. Never send passwords or codes.