Become a partner: from the free trial to your Reseller menu

Before you start

• A MirageCHAT workspace of your own. The 14-day free trial is enough to start.
• You are its owner. Once the account is switched on, its owner and its admins see the Reseller menu.
• A card, or access to your bank for a transfer, to add money to your balance.

From sign-up to your partner account

1. Create your workspace

   On miragechat.io, press Start free trial. The trial lasts 14 days, has every feature and needs no card. This workspace becomes your partner account, and it stays your own workspace too.

2. Add the first month to your balance

   Go to Billing and, under Add money, pay by card or by bank transfer. The balance must hold the first month: $75, plus $1.25 for each channel already connected in your workspace — $77.50 with two. Add more for your first clients’ channels.

3. Send the partner form

   On miragechat.io/partners, tell us about you and the businesses you serve. A person from our team reads every request and replies within two business days.

4. We switch your account on

   Our team makes your workspace a reseller account. The first month is taken from your balance at once; the rest of the balance stays yours.

5. Open the Reseller menu

   Reload MirageCHAT. Reseller appears in your menu, just above Billing. Its first tab, Client workspaces, is where your first client goes — create a client workspace.

What changes in your workspace

• A new menu, Reseller, with three tabs: Client workspaces, Statement and Settings. Owners and admins see it; managers and agents don’t.
• No package any more. Your workspace is billed through the reseller plan: a package you had stops renewing, and Billing › Plan can’t start a new one.
• No limits. Connect as many channels and add as many people as you need — in your own workspace and in every client workspace.
• Your own channels count too. Each channel connected in your workspace is $1.25 a month, like a client’s.
• One balance pays for everything. You add money in Billing, as before. AI replies in your own workspace are paid one by one from it — none are included; with an empty balance, replies are manual until money is added. Client workspaces have no AI assistant.

Prices and renewals, in short

Nothing is paid twice and nothing is split into days. A channel disconnected and connected again inside its month costs nothing. Every charge is a line of the Statement tab — your balance and statement.

Settings: your name and the API

The Settings tab of Reseller holds what is yours across every client:

• Your name and logo — a Name and a Logo address your clients see instead of ours: on the connect page, and inside their client workspace, on the web and in the MirageCHAT app. How to set them.
• A reseller key — Create reseller key makes one key for all your client workspaces. It is shown once: press Copy and keep it in your system’s settings, never in an email or a chat.
• One webhook for all your clients — paste your server’s https:// address under Webhook for all your client workspaces and press Add webhook. It receives the new messages, sent messages, conversations and connected channels of every client workspace, each with its workspace_id and signed with X-Mirage-Signature. Its signing secret is shown once.
• A publishing key — tick “Posts sent with this key are published on the selected accounts in my name.” and press Create publishing key. Posts go out with this one; the reseller key never posts.
• Inside one client workspace, either key works with that workspace’s ID in the X-Workspace-Id header. The ID is shown under each name in the list — use the Reseller API.
• Your keys and webhooks are listed on the same tab — Revoke a key or Delete a webhook there — and in Security › Developer (Open API keys).

Questions

On your phone

The Reseller menu is on the web, at miragechat.io. Your own workspace works in the MirageCHAT app as before — get the app.

Still stuck? Write to info@miragechat.io with your workspace name. Never send passwords or codes.