Workspace & billing
Your workspace, package and plan, notifications, security and the API. · 7 guides
Workspace & billing
Set up your workspace profileSee your workspace, package and trial, set the timezone your numbers use, put your planner beside every chat, invite a colleague and choose how you sign in.5 minSee what your package includesWhich package your workspace is on, how many accounts and team members it uses, every feature it includes, and where to change it.3 minBilling: plans, balance and invoicesMirageCHAT is paid from a prepaid balance in US dollars. Choose or change a package, pay yearly, add money, get invoices, and see what happens when unpaid.7 minTake payments by bank transferAdd your bank account once, send a customer your IBAN, the amount and a unique reference from the chat, then mark the payment as paid when it lands.4 min
Notifications & security
NotificationsAlerts when a customer waits, a channel disconnects or a team rule breaks; summaries by email; quiet hours; and notifications in your browser.6 minActivity log and PINsSee who signed in, who was given access and who changed or exported what — sealed, with an integrity check. Plus the app lock and your lock PIN.5 minAPI keys and webhooksMake a key for the Messaging or Publishing API, limit it by IP address and account, rotate or revoke it, and send events to your own server.6 min
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