Connect a number, the three things that happen at Meta, WhatsApp calls, and how to unblock a sign-up. · 13 guides
Connect
Connect WhatsAppKeep your number in the WhatsApp Business app or connect a dedicated number — with Meta’s window explained screen by screen.5 minCreate your Meta business portfolioWhat a Meta business portfolio is, why WhatsApp needs one, and how to create it in two minutes — while you connect, or beforehand at Meta.4 minMove WhatsApp from another platformBring a WhatsApp number from ManyChat, WATI, respond.io or any other platform to MirageCHAT — keeping its name, quality and limits.10 min
At Meta
Add a payment method at MetaWhatsApp message charges are billed by Meta to your own business portfolio, not by MirageCHAT. Add a card in WhatsApp Manager in three steps.3 minMessage templates and the 24-hour windowWhen WhatsApp needs an approved template, how to create one in MirageCHAT, which category to choose, and how long Meta’s review takes.4 minVerify your business at MetaBusiness verification isn’t needed to connect WhatsApp, but it lifts the limit of 250 new conversations a day. What you need and the steps at Meta.6 minCheck your number, name and limitsRead the four fields Meta keeps about your WhatsApp number in WhatsApp Manager — status, quality, messaging limit and display name — and fix a rejected name.3 min
Calls
Turn on WhatsApp callsLet customers call your WhatsApp number and answer in MirageCHAT: what WhatsApp needs, the call button, calling hours and who hears the ring.4 minAnswer WhatsApp callsA customer calls your WhatsApp number: the ring on any page of MirageCHAT, Answer or Decline, the microphone, and the call itself.3 minCall a customer on WhatsAppAsk a customer to allow your calls, call them from the conversation, or send a call button they tap to call you.3 minFix WhatsApp callsCalls that don’t ring, a blocked microphone, no sound, and the messages WhatsApp gives when calls can’t be turned on — with what to do.3 min
Fix a problem
Fix WhatsApp sign-up problemsThe seven reasons a WhatsApp connection stops — a number held elsewhere, the portfolio, the display name, an old app — and the one fix for each.4 min“This phone number is already registered”Meta says the number is already registered but not where. Four checks — the number, another business portfolio, an old platform, Meta’s test number — find it.6 min
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